How ePay (formerly MOCA) Works: Features & Benefits

What Is ePay (formerly MOCA)? A Quick GuideePay (formerly MOCA) is an electronic payment platform designed to simplify digital transactions for businesses and consumers. It combines online payments, mobile wallet functionality, and merchant services into a single system, aiming to make accepting, sending, and managing payments faster, more secure, and more convenient.

Origins and rebranding

MOCA began as a regional digital wallet and merchant payments solution. As the product grew, the company rebranded to ePay to reflect broader capabilities, an expanded target market, and a clearer positioning as a comprehensive electronic payments provider. The new name emphasizes the platform’s focus on electronic payments across multiple channels.

Core features

• Digital wallet: Users can store funds, add bank cards, and pay from their mobile devices or web accounts.
• Merchant payments and POS integration: Businesses can accept card and wallet payments in-store or online, with point-of-sale hardware and software integrations.
• Online payments and invoicing: ePay supports e-commerce checkouts, invoicing, and recurring billing.
• Peer-to-peer transfers: Users can send money to each other quickly using phone numbers, email addresses, or wallet IDs.
• Security & compliance: Encryption, tokenization, and fraud detection systems help protect transactions; the platform typically follows regional regulatory requirements for payments and data protection.
• APIs and developer tools: For integration with websites, apps, and third-party services, ePay provides APIs, SDKs, and developer documentation.
• Analytics and reporting: Merchant dashboards show transaction histories, settlements, chargebacks, and performance metrics.

How it works — typical flows

1. User funds a wallet by linking a bank account or adding a card.
2. At checkout, the user selects ePay and authorizes the payment via the app or web flow.
3. ePay processes the authorization with the card networks or bank rails, applies fraud checks, and returns a transaction status.
4. Funds are settled to the merchant’s ePay account or bank account according to the platform’s settlement schedule.
5. Merchants access reporting and reconcile payments via the ePay dashboard.

Who uses ePay

• Small and medium businesses that need a straightforward payments solution without building a complex payments stack.
• E-commerce stores wanting to add wallet-based and card payments.
• Service providers billing customers with invoicing and recurring payments.
• Consumers who prefer quick, mobile-first payment experiences and peer-to-peer transfers.

Pricing and fees

Pricing usually includes transaction fees (a percentage plus a fixed fee per transaction), possible monthly account fees, and fees for chargebacks or currency conversions. Exact rates depend on merchant volume, region, and negotiated agreements. Merchants should compare fee structures, settlement timing, and refund/chargeback policies when evaluating ePay or alternatives.

Security and compliance

ePay platforms typically implement:

• Encryption and tokenization to protect card data.
• PCI DSS compliance for handling cardholder information.
• KYC/AML checks for merchant onboarding and larger transactions.
• Fraud detection tools using rules, device fingerprinting, and machine learning.

Consumers should enable multi-factor authentication (MFA) where available; merchants should follow best practices for reconciliation and dispute handling.

Benefits

• Faster checkout and reduced friction for customers.
• Consolidated dashboard for payments, refunds, and reporting.
• Mobile-first experience for wallet users.
• APIs that enable integration into websites and apps without building payment-processing infrastructure from scratch.

Limitations and considerations

• Fees may be higher than direct acquiring relationships for high-volume merchants.
• Regional availability and supported currencies can be limited.
• Dependence on a third-party provider introduces operational risk (downtime, policy changes).
• Some advanced features (custom reporting, deep enterprise integrations) might require higher-tier plans or custom contracts.

Alternatives to consider

• Traditional payment processors and merchant acquirers (e.g., local banks, global processors).
• Other digital wallets and payment platforms offering global reach or specialized features.
• Payment gateways that focus on e-commerce integrations and advanced fraud management.

Quick checklist for merchants evaluating ePay

• Verify supported payment methods and currencies for your target markets.
• Compare transaction and monthly fees to your current provider.
• Check settlement times and payout methods.
• Review API documentation and available SDKs for your platform.
• Confirm compliance standards (PCI DSS, KYC/AML).
• Test the onboarding and dispute resolution processes.

ePay (formerly MOCA) positions itself as a modern, flexible payment platform bridging wallets, cards, and merchant services. For many small-to-medium businesses and mobile-first consumers, it offers a convenient way to handle payments without the overhead of building and maintaining a full payments infrastructure.